All work

Client project Home healthcare · Dubai, UAE

Medilife Home Healthcare

Home testing and doctor visits in Dubai, during the busiest months of COVID-19 testing.

October 2021 – January 2022

Bookings
23,000+
Source: Google Ads conversions
Clicks that became bookings
12.29%
Source: Google Ads
Clicks
187,000+
Source: Google Ads
Ad spend managed
AED 284K
Source: Google Ads
Revenue
USD 1.25M
Source: Medilife's own figures

The situation

Medilife offers healthcare at home in Dubai: PCR tests, STD tests, doctor visits and IV drips. Demand for home testing was very high, and so was competition for the same searches. The job was to make sure people searching found Medilife first, and could book in a minute.

Google Ads overview for Medilife, 4 October 2021 to 31 January 2022: 187K clicks, AED 284K cost, 23K conversions, 12.29% conversion rate
Google Ads overview, 4 Oct 2021 – 31 Jan 2022.

What we did, and why

5 decisions.

  1. Three services, not everything

    We put the budget behind PCR test at home, STD test at home and doctor at home.

    Why: These had clear demand and people searching for them were ready to book. Spreading money across every service would have weakened all of them.

  2. One search, one page

    Searches like "PCR test at home Dubai" led to a page about exactly that, not the homepage.

    Why: People book faster when the page answers the exact thing they searched for.

  3. Pages built to book

    Fast-loading pages with one clear action: book the test.

    Why: Every extra step or slow second loses people who are ready to act.

  4. Budget follows demand

    Spend was split by demand and competition for each service, and adjusted every week.

    Why: Demand moved fast during COVID-19. Weekly changes kept money where bookings were happening.

  5. Websites brought into line

    We upgraded Medilife’s websites for phones, speed and a consistent look.

    Why: Ads only work as well as the website people land on.

What this means for your clinic

Your market is different, but the method holds: find the treatments people are actively searching for, match each search to a page that answers it, make booking one tap, and adjust every week.

Or get a growth audit

Results came during a period of unusually high demand for home testing. We share them as they happened; we don’t promise the same numbers for every clinic.

More work

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